Managed services

Specialized skills and expertise

Create a cloud infrastructure that helps you reach your business goals. Our award-winning experts provide end-to-end support in realizing the full value of your cloud environment.

Net Promoter Score from our 2024 survey

Managed services solutions that deliver impact

Your organization’s cloud infrastructure is built from thousands of different services and solutions, each with their own set of capabilities, limitations, integration considerations and best practices. Codec’s expert cloud services consultants support your business with the right mix of technology and support to optimize your cloud environment.

Application support

From basic help-desk support to more complex application service needs, our consultants provide ongoing application support to keep your apps and systems online and optimized. Application updates, security patching and other services ensure app availability while reducing disruptions to your cloud environment.

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Codec managed services - application support

Infrastructure support

Whether you operate a cloud or hybrid environment, our ongoing infrastructure support extends to your servers, data storage, middleware, and even hardware maintenance needs. By servicing both physical and virtual infrastructure supporting your business, our MSP services offer truly comprehensive coverage and partnership across your IT environment.

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Codec managed services - infrastructure support

Proactive monitoring

Your business needs MSP services that address technical issues before they disrupt your operations. Our consultants support your business with proactive monitoring to mitigate vulnerabilities, predict and address upcoming maintenance needs, and replace aging solutions before they create problems for the rest of your cloud infrastructure.

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Azure Cloud support

We offer a range of Azure managed support services that will ensure your Azure environment is actively supported and managed. Our consultants understand our customers’ needs and our Azure support offerings have been developed with this in mind. For more details on how Codec can deliver impact for your business, download our brochure.

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Azure Cloud Support

Poor ongoing support is a recipe for disaster. Our managed services are invested in each client’s long-term success. We’re committed to providing ongoing partnership and resources to maintain the integrity of your cloud infrastructure as your business evolves.

Marie Daniel

Managed Services Lead, Codec

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Business impact of managed services


According to Flexera’s 2022 State of the Cloud report, 83% of enterprise decision-makers cite a lack of appropriate internal resources and expertise as a top challenge for supporting their organization’s MSP services needs. When you entrust your MSP needs to Codec’s highly skilled consultants, you benefit in more ways than one:

  • Enhanced customer satisfaction
  • Increased sales
  • Reduced costs
  • Process automation
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Modernizing managed services for global organizations

A managed services provider is critical to ensuring digital transformation fosters long-term value creation. Codec’s award-winning experts provide ongoing support and quality assurance for major global enterprises.

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“Codec has been our support partner for over 10 years and in that time it has consistently provided exemplary service. The company’s willingness to engage and deliver solutions that match our business needs has always provided excellent results.”

John Dack

Head of Digital Transformation, HSE

The Codec Way of delivering impact

The right technology is only part of any organization’s recipe for success. The right expertise and methods are also required to maximize the value of these investments. Through our unique project delivery framework, our experts accelerate project performance and value through a holistic approach to innovation and delivery.

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Impact is only possible when delivery is sorted

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